Refund Policy

• Cancellation:

  Orders can only be canceled before shipment.

• Exchanges:

  Requests must be made within 24 hours of receiving the order.

  Each exchange incurs a fee of EGP 150.00. The availability of exchange items is not guaranteed.

• Damaged or Incorrect Items:

  Notify us within 48 hours of receiving the item.

• Processing Time:

  Orders are processed within 10 business days.